Thunder Bay Airport Joins Global Hidden Disabilities Sunflower Network
Thunder Bay Airport has proudly joined a growing global movement to make travel more inclusive and compassionate — the Hidden Disabilities Sunflower Program. First launched at London Gatwick Airport in 2016, the Sunflower has since spread to more than 300 airports across 70 countries, as well as to airlines, train stations, shopping centres, and public spaces around the world. Its purpose is simple yet powerful: to create a more understanding and supportive environment for travellers who live with non-visible disabilities.
Many people live with conditions that are not immediately apparent — such as autism, brain injuries, hearing or vision loss, anxiety, dementia, chronic pain, or other medical challenges. For these travellers, navigating a busy airport can be stressful or overwhelming. The green-and-yellow Sunflower lanyard, sticker, or card provides a discreet way to signal that a person may need extra time, assistance, or patience as they move through check-in, security, or boarding. It is completely voluntary and available to anyone who feels it would make their travel experience easier and more comfortable.
Airport employees and partner staff have received training to recognize the Sunflower symbol and to respond with kindness and respect — often beginning with the simple, powerful question: “How may I help you?” This awareness ensures that everyone travelling through Thunder Bay Airport is treated with dignity and understanding, regardless of whether their disability is visible or not.
With one in six people worldwide living with a disability, and many of those being hidden, the Sunflower program has become a beacon of inclusion. By adopting it, Thunder Bay joins a community of airports across Canada and around the world — including Vancouver, Winnipeg, and Toronto — that are committed to making travel accessible for everyone.
Travellers can easily pick up a free Sunflower lanyard or sticker at the airport’s accessible check-in desk on the main floor or at the administration office on the third floor. No proof of disability is required. Simply ask, wear the Sunflower proudly, and know that support is available.
This initiative reflects Thunder Bay Airport’s ongoing commitment to accessibility, empathy, and equal opportunity. It’s a small symbol with a big impact — one that helps ensure every journey begins with care, respect, and understanding.
